Customer Relationship Management Executive

Work From Home Opportunity | CRM Executive – Customer Communication & Support

Company:

Diya Greencity Pvt. Ltd.

Location:

Remote (WFH)
Type:

Full-Time
Industry:

Real Estate / Customer Relationship Management

Are you a people-first professional with strong communication skills and a knack for organized follow-ups?

Diya Greencity Pvt. Ltd.

is hiring

CRM Executives (Work From Home)

to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.

Key Responsibilities:

Handle customer calls through

Exotel IVR system .
Communicate professionally via our

Whats App Business Verified Device .
Send updates, follow-ups, and official communication using

Google Workspace email .
Maintain and update customer records through

Google Forms

and

Google Drive .
Use

Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License)

for reports, documentation, and analysis.
Provide timely updates on customer queries, issues, and resolutions.

Requirements:

Prior experience in customer support, CRM, or telesales preferred.
Good spoken and written communication in

Hindi and English .
Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.
Laptop/Desktop with a good internet connection and a quiet work environment.
Self-motivated, organized, and dependable with daily work tracking habits.

What We Offer:

Flexible remote work

with defined targets and structured processes.
Training & onboarding on Exotel, Google Workspace, and CRM SOPs.
Performance-based incentives and opportunity for long-term growth.
A friendly and supportive work culture from an industry leader in real estate.

Apply Now:
If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!