Luxury Travel Agent - German​/French​/Italian speaking

Immerse yourself in the world of luxury travel:
As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant - you become a trusted point of contact for clients seeking exceptional experiences worldwide.

• Advising our clients - premium cardholders - by phone and email in both German and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

• You have excellent language skills in professional German and English, in written and spoken (C2 according to The Common European Framework)
• Have several years of professional experience in the travel industry, a tour operator or in a travel agency
• Have GDS knowledge (preferably Amadeus)
• Have excellent destination knowledge across key global regions
• Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
• Are service-oriented, flexible and able to work under pressure
• Flexibility to work 5 days per week between 07:00 - 21:00 GMT, either Sunday to Thursday or Tuesday to Saturday
• The legal right to live and work in South Africa, without the need for visa sponsorship

• Located in United Kingdom
• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
• A secure home office at your confirmed address, free from background noise or other distractions
• During the first week of employment (Week
  1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup
• A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week
• From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment
• Exceptions may be considered on a case-by-case basis where necessary

Our people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.

• Competitive Salary:
  Based on experience, plus a performance-based bonus
• Hybrid Working:
  Combine working from home and the office. If you don't live near one of our offices, we offer fully remote working options too
• Paid Time Away from Work:
  Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you
• Paid Sabbaticals:
  One month of paid sabbatical after every five years of service, without using annual leave
• Extra Rewards:
  Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten
• Remote Working Holidays:
  Opportunities to travel and work
• Employee Discounts:
  Access to great travel and entertainment discounts, just like…