Remote Customer Experience Specialist — Impact & Retention
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Divongroup is seeking a Customer Experience Specialist who is passionate about helping people and solving problems. You will be the first line of contact for users, turning issues into opportunities.
The role involves providing support via chat, email, and social platforms while ensuring a positive customer journey. Ideal candidates have 2+ years of experience in customer support, excellent communication skills, and a calm, empathetic mindset. Enjoy perks like above-market pay, flexible time off, and monthly team fun.
Our organisation is growing, and we are hiring a Remote Customer Experience Specialist — Impact & Retention in United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United Kingdom.
This opportunity is part of our work in IT & Technology.
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