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Remote Customer Success Operations Manager

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: WebHosting
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below

Megaport is expanding its Customer Success Operations team and seeks a flexible, remote Customer Success Operations Manager to support onboarding, drive customer satisfaction, and help grow revenue across a global client base. You’ll coordinate with Sales, CS, Legal, and Info Sec, ensuring efficient processes and accurate reporting from JIRA and SFDC.

The role focuses on onboarding, billing coordination, and ongoing customer engagement to expand value and reduce churn in a dynamic tech

We invite applications for the Remote Customer Success Operations Manager position located in United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

We aim to respond to suitable candidates as soon as possible.

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