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Buyer Support Specialist; Fully Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-10-02
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Paddle
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
- Provide top-notch support to end users of software companies using our platform.
- Handle transactional queries including refunds and subscription cancellations via email.
- 0-2 years experience in customer support or related roles, or eager to transition.
- Proficient English speaker, comfortable working remotely across time zones.
- Progress to Level 1 Customer Support or specialist roles.
- Access to annual learning fund and regular training.
- Digital-first company with flexible remote or hub-based work.
- Unlimited holidays and 4 months paid family leave regardless of gender.
Paddle provides digital product companies with a complete payment infrastructure as a Merchant of Record, handling all payment-related complexities. The company serves over 6000 software sellers in 245 territories and is backed by major investors, fostering a diverse, collaborative, and remote-first culture.
Are you ready to take on the Buyer Support Specialist (Fully Remote) role at Paddle?
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