Travel Specialist; remote position

Overview  has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at  plays a role in getting patients seen, no matter what they studied in school or what their role is here.

Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself:  We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Travel Specialist is responsible for booking and following up on travel reservations including air, hotel, and car rentals for clinicians and internal corporate employees. This role is responsible for achieving individual and contractual service level goals related to telephone, quality, and productivity as well as monitoring, sorting, and working global distribution system (GDS) queues to maintain quality control daily.

• Travel Bookings - 100% Books travel requests made by Customer Care Specialists on behalf of clinicians within assigned divisions
• Researches travel issues and takes corrective action
• Works with Travel, Inc. corporate or Travel, Inc. consultants to learn new software and take ongoing GDS training
• Keeps management well informed of area activities and of any significant problems
• Completes assigned documentation in an accurate and timely manner

May work on special projects or other duties as assigned

Communicates with external travel vendors

• High School Diploma or equivalent required;
  Bachelor’s degree preferred.
• 1-2 years of corporate travel experience on Worldspan or Sabre required

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Global Distribution Systems (GDS)
• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Ability to work with sensitive information and maintain confidentiality
• Solid critical thinking and problem-solving skills

• Customer Focus
• Tech Savvy
• Decision Quality
• Action Oriented
• Optimizes Work Processes
• Interpersonal Savvy
• Builds Networks
• Communicates Effectively
• Instills Trust

Typical office environment - sedentary with typing, writing, reading requirements May be able to sit or stand Speaking, reading, writing, ability to use a telephone and computer Ability to exert up to 10 lbs. of force occasionally Ability to interpret various instructions Ability to deal with a variety of variables under only limited standardization

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid parental leave.
• Company sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
• Tuition reimbursement for continuing education.

Smoking/vaping and the use of tobacco products are…