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Manager, Customer Success; Fully Remote

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Hanger Inc
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Manager, Customer Success (Fully Remote)
  • Build, mentor, and manage a remote service team.
  • Define KPIs for efficiency, satisfaction, and quality.

Operations:

  • Liaise with customers and clinical staff to triage O&P devices.
  • Manage return authorizations and communication channels.
  • Evaluate tools and lead system implementations like MRP.
  • Bring healthcare experience and keep patients at the center.

Hanger is the world's premier provider of orthotic and prosthetic (O&P) services and products. With 160 years of clinical excellence, Hanger employees touch thousands of lives daily and foster a culture of empowerment.

Consider building your career as a Manager, Customer Success (Fully Remote) at Hanger Inc.

As a Manager, Customer Success (Fully Remote), you will play an important part at Hanger Inc in United States.

We invite applications for the Manager, Customer Success (Fully Remote) position located in United States.

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