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Customer Service
Remote / Online - Candidates ideally in
Charlottetown, PEI, Canada
Listed on 2026-10-05
Charlottetown, PEI, Canada
Listing for:
MCI
Full Time, Remote/Work from Home
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Launch your career with MCI as a Full-Time Work-From-Home Customer Service Representative. Enjoy a flexible schedule, paid time off, and the opportunity to help customers effectively.
MCI is searching for dedicated individuals to join their remote customer service team. As a representative, you will manage inbound calls, troubleshoot issues, and build strong relationships with customers. Your expertise in resolving inquiries and identifying sales opportunities is vital for delivering top-notch service.
Key Responsibilities:
• Efficiently handle inbound customer calls with empathy
• Resolve basic technical issues swiftly
• Understand customer needs for accurate issue resolution
• Apply persuasive techniques for upselling services
• Manage customer accounts using internal systems
Requirements:
• Must be 18+ with a high school education
• Strong communication and typing skills (20+ WPM)
• Basic proficiency in Microsoft Office Suite
• Reliable with a solid work ethic
• Capable of multitasking and working independently
Embrace the chance to provide excellent customer service in MCI’s dynamic remote call center environment.
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