Remote Customer Success Specialist — Life Sciences
Redwood City, San Mateo County, California, 94061, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
Karius, Inc. is seeking a Customer Success Representative to provide top-notch support to physicians, laboratory personnel, and hospital administrators.
You will collaborate with field sales and cross-functional teams to resolve inquiries and ensure timely updates about samples processed by Karius. Primary duties include handling phone, email, and help-ticket requests, coordinating with Medical Affairs and production labs, and maintaining PHI security while delivering excellent service.
We are looking to fill the Remote Customer Success Specialist — Life Sciences position at Karius, Inc. in Redwood City, CA, United States.
Learn more about the Remote Customer Success Specialist — Life Sciences role in the description above.
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