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Remote Strategic Customer Success Manager

Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle for our SaaS platform and consulting services. You will act as a trusted advisor, driving adoption, monitoring health, and coordinating cross-functional delivery to deliver measurable outcomes.

This remote, full-time role requires 3–5 years in client success, a bachelor’s degree, and PCIP certification within 12 months. Visa sponsorship is not available.

This role is for the Remote Strategic Customer Success Manager role at Nelnet.

The following position is for a Remote Strategic Customer Success Manager with Nelnet.

Our organisation is growing, and we are hiring a Remote Strategic Customer Success Manager in Montpelier, VT, United States.

This position is for the Remote Strategic Customer Success Manager role at Nelnet.

We are seeking a motivated Remote Strategic Customer Success Manager to join Nelnet in Montpelier, VT, United States.

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