Remote-First SaaS Customer Success Leader – Adoption
New York, New York County, New York, 10261, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
Location: New York
Canals is hiring a Customer Success Manager to help customers scale with our automation and AI platform. You’ll own post-sale relationships, lead onboarding, and drive adoption across a portfolio of accounts.
In a fast-moving startup environment, you’ll surface insights, coordinate with Product and Engineering, and help create scalable playbooks and processes to ensure renewal success and measurable ROI for clients.
Consider building your career as a Remote-First SaaS Customer Success Leader – Adoption & Renewals at Canals.
We appreciate your interest in this position.
Join Canals and contribute to our ongoing work.
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This posting is for the Remote-First SaaS Customer Success Leader – Adoption & Renewals role at Canals, based in New York, NY, United States.
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