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Remote SaaS Customer Success Manager – NA

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: DigitalGenius
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. Ideal candidates have 2+ years of SaaS client management experience, a Bachelor's degree, and great presentation skills. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees.
The Remote SaaS Customer Success Manager – NA Growth & Renewals role at Digital Genius is now open for applications in United Kingdom. Full responsibilities and requirements are described in the listing above. Learn more about the Remote SaaS Customer Success Manager – NA Growth & Renewals role in the description above. We appreciate your interest in this position. Join Digital Genius and contribute to our ongoing work.
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