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Remote Enterprise CSM - Strategic & Retention

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Avid
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Avid is seeking an Enterprise Customer Success Manager who will manage and grow relationships with high-value customers, driving measurable outcomes and long-term success. This role involves leading onboarding initiatives and collaborating with various teams to ensure an optimal customer experience.

The ideal candidate will possess 5–7 years of experience in Customer Success or Account Management and have a Bachelor's degree. Proficiency with Salesforce and Gainsight is essential for this position, which allows for remote work.

The Remote Enterprise CSM
- Strategic Growth & Retention role at Avid is now open for applications in United Kingdom.

The following opportunity is for a Remote Enterprise CSM
- Strategic Growth & Retention with Avid.

Our organisation is growing, and we are hiring a Remote Enterprise CSM
- Strategic Growth & Retention in United Kingdom.

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