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Remote Senior Customer Success Manager; Puerto Rico

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: SHPE Houston
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Remote Senior Customer Success Manager (Puerto Rico)

Axon is seeking a Senior Customer Success Manager to manage relationships with large, enterprise-level customers from Puerto Rico in a remote capacity. You will lead onboarding, set success criteria, and work with Sales, PS, Support, and Product to ensure outcomes align with customer goals.

Travel is 25-35% as needed. You will build trusted partnerships, conduct executive reviews, and drive adoption of Axon products while identifying renewal and upsell opportunities.

The Remote Senior Customer Success Manager (Puerto Rico) role at SHPE Houston is now open for applications in Boston, MA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Senior Customer Success Manager (Puerto Rico) role at SHPE Houston, based in Boston, MA, United States.

Position Requirements
10+ Years work experience
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