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Seasonal Remote Retail Customer Service Agent

Remote / Online - Candidates ideally in
Chatham, Sangamon County, Illinois, 62629, USA
Listing for: Mattel
Full Time, Part Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

American Girl, a subsidiary of Mattel, seeks Seasonal Retail Service Agents to support peak season from September through early January. This fully remote, work-from-home role requires training and a flexible schedule, with hours 25–40 per week during training and 4–20 hours weekly post-training.

Must reside in Wisconsin or Illinois and provide a productive home workspace. You'll assist customers by phone and email, resolve issues, and maintain product knowledge while delivering high-quality

Join us at Mattel as our next Seasonal Remote Retail Customer Service Agent in Chatham, IL, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Seasonal Remote Retail Customer Service Agent role at Mattel, based in Chatham, IL, United States.

We are looking to fill the Seasonal Remote Retail Customer Service Agent position at Mattel in Chatham, IL, United States.

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