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Remote Bilingual Customer Service Specialist

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Wayfair
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Wayfair is hiring a Customer Service Consultant for a remote position in the Springfield area. The role involves assisting customers via phone, chat, and email, handling returns, replacements, and delivery inquiries while maintaining a professional, calm demeanor.

The ideal candidate is bilingual in Spanish and English, at least 18 years old, with a high school diploma or GED; a bachelor’s degree is preferred, and a reliable home setup with internet access is required.

The Remote Bilingual Customer Service Specialist position in the Management & Operations field is open for applications.

We appreciate your interest in this position.

Join Wayfair and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Bilingual Customer Service Specialist role at Wayfair, based in Springfield, IL, United States.

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