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Remote Customer Success Associate – Healthcare

Remote / Online - Candidates ideally in
Redwood City, San Mateo County, California, 94061, USA
Listing for: StartX
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 36000 - 50000 USD Yearly USD 36000.00 50000.00 YEAR
Job Description & How to Apply Below

Karius, a venture-backed life science company, is seeking a Customer Success Representative to support physicians, laboratory personnel, and hospital administrators. You will handle inbound requests by phone, email, and tickets, communicate test statuses, and coordinate with Medical Affairs, Production, and Sales to ensure patient care and service excellence.

This hybrid role in Redwood City (CA) offers Pacific Time schedule Tue-Sat 7:00–16:00, no travel, and a collaborative team focused on

This is a great opportunity to take on the Remote Customer Success Associate – Healthcare role at Start

X.

Join StartX and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Success Associate – Healthcare role at StartX, based in Redwood City, CA, United States.

Position Requirements
10+ Years work experience
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