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Remote Collections Associate — Empathetic Recovery

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Connexus Credit Union
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Connexus Credit Union seeks a Collections Associate to manage early stage delinquent loan accounts with empathetic service. You will review loan data, determine reasons for delinquency, and negotiate payment arrangements to bring accounts current.

The role requires 1+ year related experience, excellent verbal and written communication, and proficiency across multiple systems. This remote position supports members by phone, mail, and electronic channels while maintaining accurate written records.

This opportunity is for the Remote Collections Associate — Empathetic Recovery role at Connexus Credit Union.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Collections Associate — Empathetic Recovery role in the description above.

We appreciate your interest in this position.

Join Connexus Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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