Remote Customer Success Specialist
McHenry, McHenry County, Illinois, 60050, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Technical Support
Follett Software is seeking a Customer Service Representative to join the Customer Success team. You will accurately enter orders, support customers via phone, web, and email, and resolve issues related to orders, warranties, and billing.
The role emphasizes high-quality service, cross-functional collaboration, and maintaining positive long-term customer relationships in a remote environment.
Consider building your career as a Remote Customer Success Specialist at Francisco Partners.
We would love to welcome a new Remote Customer Success Specialist to our group in McHenry, IL, United States.
For the Remote Customer Success Specialist position at Francisco Partners, we are reviewing applications now.
Step into the Remote Customer Success Specialist role at Francisco Partners in McHenry, IL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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