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Customer Service Supervisor: Lead, Coach & Optimize CS

Remote / Online - Candidates ideally in
Southfield, Oakland County, Michigan, 48076, USA
Listing for: GFL Environmental Inc.
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

The GFL Environmental Inc. Corporate Customer Service Supervisor will coordinate, direct and monitor the home office CS duties and lead the customer service team at the corporate call centre.

They will provide backup support to the Billing & Customer Support Manager and drive continuous improvement in service metrics. Responsibilities include recruiting, coaching and training CSRs, maintaining service levels, and communicating with branches to resolve issues with reroutes, price changes and

For the Customer Service Supervisor:
Lead, Coach & Optimize CS position at GFL Environmental Inc., we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service Supervisor:
Lead, Coach & Optimize CS role in the description above.

We appreciate your interest in this position.

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