Inforce Customer Support Agent — Hybrid/Remote + PTO
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Equi Trust Life Insurance Company seeks an Inforce Customer Support Agent in West Des Moines, IA. You will support inquiries and transactions related to annuity policies, collaborating with the Policy Administration and Contact Center teams to ensure accurate, timely, and customer-focused outcomes.
You will handle high-volume inbound calls, document interactions in internal systems, and process withdrawals, surrenders, and transfers. Strong communication and problem-solving skills are essential.
We invite applications for the Inforce Customer Support Agent — Hybrid/Remote + PTO position located in West Des Moines, IA, United States.
Step into the Inforce Customer Support Agent — Hybrid/Remote + PTO role at Equi Trust in West Des Moines, IA, United States and grow with us.
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