Remote Senior Lead CSM Premier Accounts & AI Adoption
Virginia Beach, Virginia, 23450, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Relativity is seeking a Lead Customer Success Manager to own premier-tier accounts and lead AI adoption initiatives. You will coordinate across the account team, ensure high-quality customer programs, and drive executive-level reviews that quantify ROI.
You will train CSMs, develop repeatable playbooks, and maintain executive relationships while partnering with Sales on growth opportunities. This hybrid role spans strategic consultation and team leadership.
For the Remote Senior Lead CSM for Premier Accounts & AI Adoption position at Relativity, we are reviewing applications now.
Step into the Remote Senior Lead CSM for Premier Accounts & AI Adoption role at Relativity in Virginia Beach, VA, United States and grow with us.
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