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Lead CSM – Premier Accounts, AI Adoption Remote

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Lead CSM – Premier Accounts, AI Adoption & Change (Remote)

Relativity in the United States seeks a Lead Customer Success Manager to own Premier Tier outcomes, guide AI adoption strategy, and elevate cross‑functional team leadership. You will orchestrate the PSP catalogue, coordinate the account team, and own the customer’s overall success program quality.

You will lead ROI summaries, executive reviews, and AI-governed workflows, building repeatable playbooks for your segment while maintaining strong C-suite relationships and commercial awareness.

Are you ready to take on the Lead CSM – Premier Accounts, AI Adoption & Change (Remote) role at Relativity?

The Lead CSM – Premier Accounts, AI Adoption & Change (Remote) role at Relativity is now open for applications in Milwaukee, WI, United States.

Join us at Relativity as our next Lead CSM – Premier Accounts, AI Adoption & Change (Remote) in Milwaukee, WI, United States.

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