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Remote Senior Customer Success & Pilot Community Lead

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Tropiq
Full Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Tropiq, a remote-first company serving pilots, is seeking a Senior Customer Success & Community Manager in the United States. This is a full-time, remote role with bases in Denver and Phoenix, offering $90k–$130k plus profit sharing.

You’ll own onboarding, pilot support, and a growing community, using AI to scale personal touch without feeling robotic. You’ll collaborate across product and engineering, turning recurring questions into documented fixes, and shaping the help center and community

As a Remote Senior Customer Success & Pilot Community Lead, you will play an important part at Tropiq in Denver, CO, United States.

We invite applications for the Remote Senior Customer Success & Pilot Community Lead position located in Denver, CO, United States.

The following opening is for a Remote Senior Customer Success & Pilot Community Lead with Tropiq.

Position Requirements
10+ Years work experience
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