Trip
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Call Center / Support
We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.
ResponsibilitiesAssist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.
QualificationsStrong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
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