Remote Head of Customer Success - Build & Own Function
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Hire Overseas is seeking an Internal Head of Customer Success to own the client success motion from the ground up. You will build and lead the CS function, own a portfolio of client relationships, drive retention and expansion, and set the standard for client experience after the sale.
In a small business with no playbook, you will design processes, make calls, and be accountable for outcomes. You will work with founders to build a scalable, autonomous CS operation with real impact.
The following role is for a Remote Head of Customer Success
- Build & Own the Function with Overseas.
Learn more about the Remote Head of Customer Success
- Build & Own the Function role in the description above.
We appreciate your interest in this position.
Join Overseas and contribute to our ongoing work.
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