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Remote Customer Experience Associate — Genetic Testing

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Natera, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 29000 USD Yearly USD 25000.00 29000.00 YEAR
Job Description & How to Apply Below

Natera, Inc. is seeking a Customer Experience Associate to support domestic and international customers including medical professionals, patients, and channel partners.

You will handle inquiries by phone and email, verify information, schedule mobile phlebotomy where needed, and triage issues for Genetic Counseling staff. This role emphasizes HIPAA compliance, accurate data handling, and collaboration with Sales and Operations.

The Remote Customer Experience Associate — Genetic Testing role at Natera, Inc. is now open for applications in United States.

Our team is growing, and we are hiring a Remote Customer Experience Associate — Genetic Testing in United States.

This Full Time role is for the Remote Customer Experience Associate — Genetic Testing role at Natera, Inc.

We are seeking a motivated Remote Customer Experience Associate — Genetic Testing to join Natera, Inc. in United States.

Position Requirements
10+ Years work experience
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