Customer Service Specialist

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Full Time US

15 days ago Requisition

Join Our Team as a Customer Service Specialist!

Are you detail-oriented, love solving problems, and enjoy helping people? Compex Legal Services is looking for a Customer Service Specialist to join our growing team. In this role, you’ll be the go-to support for our clients—making sure their orders are accurate, timely, and handled with care.

Compex is the nation’s leading provider of record retrieval solutions. We partner with top law firms and major insurance carriers to streamline the process of retrieving, summarizing, and delivering records. By helping clients access information faster, we empower them to make smarter decisions. Our team is expanding, and we’re excited to welcome driven professionals who want to grow with us.

• Respond to client inquiries and provide regular order updates
• Accurately enter client requests and verify order details
• Confirm facility locations and ensure all documentation is complete
• Monitor open orders to keep turnaround times on track
• Maintain accurate records and ensure all information is logged properly

• Excellent communication and customer service skills
• Sharp attention to detail and organizational strength
• Strong time management and ability to prioritize tasks
• Critical thinking skills to troubleshoot and resolve issues
• A proactive, team-oriented mindset with a positive attitude
• Comfort working independently in a remote environment
• High school diploma or equivalent (required)

• 100% remote—work from the comfort of your home
• A fast-growing, industry leader with nationwide impact
• Supportive, collaborative team environment
• Training provided—no legal background needed
• Clear opportunities for growth and career advancement