Escalated Case Advocate; Hybrid
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Selene Finance LP in Dallas, TX, is seeking a Customer Advocacy Specialist to manage highly escalated complaints from executives, regulators, and investors. The role blends remote work with in-office collaboration, and requires proactive outreach, research, and cross-functional coordination to resolve issues swiftly.
You will guide customers through available assistance programs, ensure compliant responses within deadlines, and help identify root causes to improve service.
Step into the Escalated Case Advocate (Hybrid Work) role at Selene Finance LP in Dallas, TX, United States and grow with us.
The following position is for a Escalated Case Advocate (Hybrid Work) with Selene Finance LP.
Our organisation is growing, and we are hiring a Escalated Case Advocate (Hybrid Work) in Dallas, TX, United States.
This position is for the Escalated Case Advocate (Hybrid Work) role at Selene Finance LP.
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