Remote Customer Retention Specialist - Uncapped Commission
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Epos Now is seeking a Customer Retention Agent to help reduce churn and protect revenue. You will contact at-risk customers, handle cancellations and billing inquiries, and address complaints during UK afternoon hours to support our US customer base.
The role emphasizes confident negotiation, account management, and proactive outreach to reactivate accounts. Weekend rotation applies (1 in 6 weekends). Casual dress and pension benefits accompany the role.
As a Remote Customer Retention Specialist - Uncapped Commission, you will play an important part at Epos Now in United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United Kingdom.
This opportunity is part of our work in Human Resources, Sales.
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