Remote Customer Success & Retention Advisor
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Epos Now is seeking a Customer Retention Agent to join our team in the UK. This role is 40 hours per week, Monday to Friday, 1:00pm–10:00pm UK time, with some weekend work (1 in 6 weekends).
You will focus on reducing churn, contacting at-risk customers, handling cancellations and billing queries, and promoting product value. You will be the first escalation point for complaints and work with the Customer Experience Team to resolve issues, while maintaining a high volume of outbound activity to
The Remote Customer Success & Retention Advisor position in the Management & Operations, Sales field is open for applications.
This posting is for the Remote Customer Success & Retention Advisor role at Epos Now, based in United Kingdom.
We are looking to fill the Remote Customer Success & Retention Advisor position at Epos Now in United Kingdom.
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