Live Chat Support Agent at ValueAdd Research and Analytics Solutions LLP , NY
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-10-08
New York, New York County, New York, 10261, USA
Listing for:
Comunidade Metodista
Remote/Work from Home
position Listed on 2026-10-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: New York
Live Chat Support Agent job at Value Add Research and Analytics Solutions LLP. New York, NY.
This is a remote position.
Department:Customer Support
Reporting Structure:
Customer Support Manager
Value Add Research and Analytics Solutions LLP is seeking a dynamic and customer-focused Live Chat Support Agent to join our team in the Outsourcing/Offshoring industry. As a Live Chat Support Agent, you will be responsible for providing real-time support to customers through our online chat platform. If you have excellent communication skills and a passion for helping customers, we want to hear from you!
Location:
United States (Remote)
- Respond to customer inquiries and provide solutions in a timely manner
- Assist customers with product information, account inquiries, and technical issues
- Troubleshoot and resolve customer complaints or issues
- Escalate complex issues to the appropriate department for resolution
- Maintain accurate records of customer interactions
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Previous customer service experience is a plus
- Proficiency in typing and navigating computer systems
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Previous customer service experience is a plus
- Proficiency in typing and navigating computer systems
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