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Remote Customer Success Manager - SaaS & CAD Solutions

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Hawk Ridge Systems
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, CRM Systems & Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below

Hawk Ridge Systems is seeking a Customer Success Manager in the United States to manage a portfolio of 300–400 small accounts through the full customer lifecycle, including SaaS activation, adoption, expansion, and renewals.

You will serve as the primary account manager for your customers, coordinating onboarding, delivering monthly business reviews, and driving revenue growth through upsell opportunities while maintaining strong relationships and accurate CRM data.

Join us at Hawk Ridge Systems as our next Remote Customer Success Manager
- SaaS & CAD Solutions in United States.

We would love to welcome a new Remote Customer Success Manager
- SaaS & CAD Solutions to our team in United States.

For the Remote Customer Success Manager
- SaaS & CAD Solutions position at Hawk Ridge Systems, we are reviewing applications now.

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