Remote Customer Experience Advocate | CX & Insights
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Technical Support, HelpDesk/Support
Ladder is hiring a Customer Experience Associate to represent customers and support the Ladder platform remotely. The role requires 2+ years in customer-facing positions, strong communication, and a startup mindset.
You will handle inquiries by email and phone, collaborate with underwriting, and strive to improve the customer journey while embracing a flexible work-from-home setup. Base pay ranges from $22.31 to $27.84 per hour, with equity and additional benefits.
This posting is for the Remote Customer Experience Advocate | CX & Insights role at Canaan Partners, based in United States.
This is a strong role to take on the Remote Customer Experience Advocate | CX & Insights role at Canaan Partners.
As a Remote Customer Experience Advocate | CX & Insights, you will play an important part at Canaan Partners in United States.
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