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Remote Customer Success Specialist — Orders & Support

Remote / Online - Candidates ideally in
Aurora, Kane County, Illinois, 60505, USA
Listing for: Follett School Solutions
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 38000 - 46000 USD Yearly USD 38000.00 46000.00 YEAR
Job Description & How to Apply Below

Follett Software is seeking a remote Customer Service Representative to enter orders accurately and support customers via telephone, web, and email. You will address order processing, warranty, and billing inquiries, while maintaining positive post-sale relationships.

The role requires 1–3 years in customer success, strong problem solving, and excellent communication. Candidates must reside in the United States and can work without sponsorship.

Are you ready to take on the Remote Customer Success Specialist — Orders & Support role at Follett School Solutions?

We invite applications for the Remote Customer Success Specialist — Orders & Support position located in IL, United States.

The following role is for a Remote Customer Success Specialist — Orders & Support with Follett School Solutions.

Our team is growing, and we are hiring a Remote Customer Success Specialist — Orders & Support in IL, United States.

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