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Remote Member Care Collections & Loss Mitigation Rep II

Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92602, USA
Listing for: Golden 1 Credit Union
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 32000 - 33000 USD Yearly USD 32000.00 33000.00 YEAR
Job Description & How to Apply Below

Golden 1 Credit Union is seeking a Member Care Rep II to handle delinquent and negative accounts, negotiate repayment plans, and protect member relationships.

You will investigate account activity, contact members by phone, apply loss mitigation concepts, and ensure compliance with FDCPA and credit union policies.

This non-exempt role requires strong communication and problem-solving, with the ability to manage high-call volumes and document actions accurately.

We would love to welcome a new Remote Member Care Collections & Loss Mitigation Rep II to our team in Manlove, CA, United States.

Learn more about the Remote Member Care Collections & Loss Mitigation Rep II role in the description above.

We appreciate your interest in this position.

Join Golden 1 Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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