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Remote Member Experience Call Center Supervisor

Remote / Online - Candidates ideally in
Oxnard, Ventura County, California, 93030, USA
Listing for: Alignment Healthcare USA, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 59000 - 88000 USD Yearly USD 59000.00 88000.00 YEAR
Job Description & How to Apply Below

Alignment Health USA, LLC is seeking a Supervisor, Member Experience to lead inbound call center teams and proactively manage member outreach. You will ensure high service levels, retention, and engagement while coaching staff and guiding performance improvements.

The role is fully remote (not in CA or NY), with a focus on Medicare/MA-PD knowledge and exceptional communication. Minimum 3 years in healthcare/customer service and 2+ years in leadership are required.

This is a genuine position to take on the Remote Member Experience Call Center Supervisor role at Alignment Healthcare USA, LLC.

Our group is growing, and we are hiring a Remote Member Experience Call Center Supervisor in Orange, CA, United States.

This Full Time opportunity is for the Remote Member Experience Call Center Supervisor role at Alignment Healthcare USA, LLC.

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