Remote Global Customer Service Process Leader
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-10-09
-
Customer Service/HelpDesk
Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to serve as the Global Process Owner for Customer Service and Customer Technical Support.
This role drives end-to-end process governance, improvements, and consistency across 37 countries with a $2.5B revenue portfolio, ensuring compliant, scalable, and superior customer experiences. The role will evaluate organizational design, operating models, and capability needs, leading global work to define
We would love to welcome a new Remote Global Customer Service Process Leader to our organisation in California, MO, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Global Customer Service Process Leader role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).