Remote Client Success Lead — Adoption & ROI
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-10-09
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
SMG is seeking a Client Success Consultant to be the primary client contact, building strong relationships and helping clients achieve measurable value from SMG XM programs. You will blend client partnership, strategy, product expertise, training, and proactive guidance to improve program health, adoption, satisfaction, and ROI.
You’ll lead trainings, manage program health, and connect client priorities to SMG capabilities, collaborating with Sales and maintaining Salesforce records.
We would love to welcome a new Remote Client Success Lead — Adoption & ROI to our team in United States.
Consider building your career as a Remote Client Success Lead — Adoption & ROI at Service Management Group (SMG).
The Remote Client Success Lead — Adoption & ROI position in the Bio & Pharmacology & Health, Sales field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).