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Remote Shipping Claims Specialist — Customer Care Pro

Remote / Online - Candidates ideally in
Revere, Suffolk County, Massachusetts, 02151, USA
Listing for: Staples, Inc.
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Staples, Inc. in Framingham, MA is seeking a Ship Center Claims Representative to own end-to-end shipping claim processes and serve as the primary contact for internal and external customers.

You will investigate, manage, and resolve claims while delivering outstanding service through phone and email, with a focus on timely resolutions and clear communication. Join a fast-paced team and contribute to process improvements, accurate documentation, and cross-functional collaboration.

We are currently recruiting a Remote Shipping Claims Specialist — Customer Care Pro for our team in Framingham, MA, United States.

Step into the Remote Shipping Claims Specialist — Customer Care Pro role at Staples, Inc. in Framingham, MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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