Member Experience Specialist - Remote -Touch
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
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Finance & Banking
Facet Wealth is seeking a Member Experience Specialist who thrives on direct interaction and can turn complex financial processes into seamless conversations. You will be the primary voice and face of Facet, engaging members via phone, email, and Zoom, guiding them through rollover and transfer processes with white-glove support.
In this role, you’ll manage a high-volume queue, document feedback for Product teams, and ensure every member feels confident and supported in their financial plan.
We are currently recruiting a Member Experience Specialist
- Remote High-Touch Support for our team in United States.
For the Member Experience Specialist
- Remote High-Touch Support position at Facet Wealth, we are reviewing applications now.
Step into the Member Experience Specialist
- Remote High-Touch Support role at Facet Wealth in United States and grow with us.
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