Remote Live Chat Agent at Metrix IT Solutions INC San Antonio, TX
Remote / Online - Candidates ideally in
Corpus Christi, Nueces County, Texas, 78401, USA
Listed on 2026-10-09
Corpus Christi, Nueces County, Texas, 78401, USA
Listing for:
Comunidade Metodista
Remote/Work from Home
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Job Description & How to Apply Below
Remote Live Chat Agent job at Metrix IT Solutions INC. San Antonio, TX.
Job Description:Job Responsibilities
- Provide live chat support to customers in a professional and efficient manner
- Respond to customer inquiries, troubleshoot issues, and provide product information
- Maintain a high level of customer satisfaction by resolving customer concerns promptly
- Collaborate with internal teams to ensure timely resolution of customer issues
- Follow company policies and procedures while interacting with customers
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Customer-centric approach with a desire to help others
- Proficient in using chat support tools and systems
- Minimum of 1 year experience in a customer service or live chat support role
- Experience in a remote work environment is a plus
- Minimum Salary: $40,000
- Maximum Salary: $135,000
- Currency: USD
- Full-time position with 100% Satisfaction Guarantee
- Opportunity to work with a company focused on integrity, innovation, and client satisfaction
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