Customer Service Representative; Bilingual); Fully Remote

• Deliver positive customer experiences through every interaction.
• Assist customers with orders, answer questions, and resolve concerns.
• Strengthen customer relationships and drive satisfaction.

What We Offer:

• Hourly pay plus performance-based incentives.
• Paid time off, including vacation, sick time, and holidays.
• Medical, dental, and vision insurance and 401(k) with matching.

What You'll Do:

• Assist customers over the phone with inquiries, orders, and account updates.
• Process orders and maintain customer records accurately.
• Escalate complex issues and document interactions as needed.

What We're Looking For:

• High school diploma or equivalent and strong communication skills.
• Ability to work a full-time schedule within business operating hours.
• Bilingual (English/Spanish) and call center experience preferred.

Aaron's is an industry leader in the sales and lease-to-own retail industry, known for quality brands and superior service. The company values its team members, offering career training, advancement opportunities, and a supportive culture.