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Patient Onboarding Agent; Customer Support); Fully Remote

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: Partner Company
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 40000 USD Yearly USD 27000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Patient Onboarding Agent (Customer Support) (Fully Remote)
  • Guide patients through sleep testing and oral appliance onboarding.
  • Manage 100+ patients across the onboarding funnel.
Responsibilities:
  • Respond via phone, SMS, email; reach out to prevent delays.
  • Handle cancellations, refunds, billing; document in Salesforce.
Requirements:
  • 1+ year in customer or patient support; strong communication.
  • HIPAA and Salesforce experience preferred.
  • Long-term remote contract; weekly payments.
  • Free training, supportive community, and guidance.
Partner Company

The hiring partner provides at-home sleep testing and oral appliance treatment, focusing on patient-centered care. It is a structured, high-volume environment that values empathy, accuracy, and privacy, with a supportive contractor community.

Our organisation is growing, and we are hiring a Patient Onboarding Agent (Customer Support) (Fully Remote) in United States.

This Full Time opportunity is for the Patient Onboarding Agent (Customer Support) (Fully Remote) role at Partner Company.

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