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Remote Student Support Specialist

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: AMU & APU
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 60000 USD Yearly USD 36000.00 60000.00 YEAR
Job Description & How to Apply Below

American Public University System (APUS) seeks a Student Support Representative to act as the front-line contact for AMU/APU students. The role requires broad knowledge of University policies, programs, and funding sources, with the ability to resolve tier-one questions and refer complex matters to appropriate departments.

The SSR will handle inquiries via phone, email, or chat, protect FERPA privacy, and work with multiple departments such as Financial Aid, Admissions, and Marketing to ensure

We have an opening for a Remote Student Support Specialist in United States within Sales, Other.

This Full Time opportunity is for the Remote Student Support Specialist role at AMU & APU.

We are seeking a motivated Remote Student Support Specialist to join AMU & APU in United States.

Consider building your career as a Remote Student Support Specialist at AMU & APU.

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