Finance Entertainment Representative; Fully Remote

• You'll be the first responder in Slack ticket channels, helping employees with Navan and Ramp questions.
• This is a high-volume, service-oriented role; success means fast, accurate, friendly answers.

Key Responsibilities:

• Monitor Slack channels and troubleshoot booking changes, expense submissions, card declines, and reimbursements.
• Escalate bugs or policy exceptions and track recurring questions to flag gaps.

Qualifications:

• 1–3 years in support, helpdesk, T&E, or finance-ops.
• Experience with Navan, Ramp, Concur, Expensify, Brex, or Travel Perk.
• Clear written communication and self-direction.

Helpware is a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners.

Are you ready to take on the Finance Travel and Entertainment Representative (Fully Remote) role at Helpware Inc.?

We are looking to fill the Finance Travel and Entertainment Representative (Fully Remote) position at Helpware Inc. in United States.