Remote Retention CSR: Customer Experience Pro
Smithfield, Providence County, Rhode Island, 02917, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Spanish Customer Service
DIRECTV is seeking a Customer Service Representative to join our remote team, focusing on retention and turning frustrated customers into loyal supporters through empathetic, consultative service.
You will answer calls, use multiple systems to assist customers, recommend solutions, process purchases, and resolve technical issues while maintaining reliable attendance and a quiet home workspace.
Join us at DIRECTV as our next Remote Retention CSR:
Customer Experience Pro in Providence, RI, United States.
This posting is for the Remote Retention CSR:
Customer Experience Pro role at DIRECTV, based in Providence, RI, United States.
We are looking to fill the Remote Retention CSR:
Customer Experience Pro position at DIRECTV in Providence, RI, United States.
The Remote Retention CSR:
Customer Experience Pro role at DIRECTV is now open for applications in Providence, RI, United States.
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