Remote CSR II - Healthcare Support & First-Call Resolution
Durham, Durham County, North Carolina, 27701, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Premera Blue Cross is hiring Customer Service Representatives to handle inbound/outbound calls with a focus on first call resolution. You will educate customers, de-escalate concerns, and document interactions accurately.
The role requires a high school diploma, 2 years of customer service experience, and proficiency with MS Office. Training is provided, with benefits starting day one and opportunities for growth.
We invite applications for the Remote CSR II
- Healthcare Support & First-Call Resolution position located in Charlotte, NC, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote CSR II
- Healthcare Support & First-Call Resolution role in the description above.
We appreciate your interest in this position.
Join Premera Blue Cross and contribute to our ongoing work.
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