CSR - Work From Home
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
We’re seeking someone who enjoys working with people and can handle conversations with confidence and clarity. For more than six decades, our organization has offered supplemental benefit programs across the country, and we’re continuing to grow. With our expansion, we’re looking for motivated individuals who want to take on a role where they can build relationships and make a meaningful impact.
What You’ll DoProvide members with clear information about their available programs
Address questions and walk clients through their coverage details
Build familiarity with our offerings as new plans and updates are introduced
Review program options and help clients find the best fit for their needs
What Helps You SucceedExperience in customer-facing roles such as customer service or sales
Strong ability to connect with people and build trust
Organized approach to managing tasks and follow-ups
A positive, professional attitude
Confident written and verbal communication
Who Excels in This RoleIndividuals who think proactively and enjoy tackling challenges
Team-oriented candidates who remain steady and composed under pressure
Professionals who communicate clearly and carry themselves well
What You’ll ReceiveComprehensive training with ongoing guidance
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