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Faculty Support & Onboarding Specialist — Remote

Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listing for: Pearson
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Pearson is seeking a Customer Success professional to join our Higher Education team in a fully remote role. You will support faculty onboarding, manage escalations, and coach peers to ensure the best possible adoption of Pearson courseware.

You will work across cross-functional teams, lead instructor onboarding sessions, and proactively monitor top adoptions while assisting at-risk accounts. The role requires strong communication, time management, and a proactive, collaborative mindset.

The Faculty Support & Onboarding Specialist — Remote position in the Management & Operations, Sales field is open for applications.

We invite applications for the Faculty Support & Onboarding Specialist — Remote position located in Pierre, SD, United States.

The following opportunity is for a Faculty Support & Onboarding Specialist — Remote with Pearson.

Our organisation is growing, and we are hiring a Faculty Support & Onboarding Specialist — Remote in Pierre, SD, United States.

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